Connecting the physical and digital customer journey via a time machine

Zaal 1: 12:05 - 12:35

Matt and Mark will use a Charles Dickens inspired approach to search by looking at the past, present and future worlds of search. They will follow the customer journey and explore how we can connect physical and digital customer journeys.

matthew-phelan1Matthew Phelan | Founder and CEO - 4Ps Marketing

Matt has been in search since 2001 and is founder and CEO of global digital agency 4Ps Marketing. He is 50% geek and 50% marketer and believes that the future of Technology is people.  

mark-tapperMark Tapper | Digital & eCommerce Manager - Williamson Dickie Europe Ltd.

Digital & eCommerce Manager, with a strong Retail Management background. I believe that UX is the key factor behind development of our websites in order for us to achieve continual growth & brand awareness across Europe. By working closely together with all areas within the business we have a strong ethos of personal development & progression, whilst accelerating the position of the brand in a growing digital space.
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